Four Points By Sheraton Surabaya, Pakuwon Indah

4-star hotel directly connected to Surabaya's largest shopping mall

Location & Mall Access

Four Points by Sheraton Surabaya, Pakuwon Indah sits in a premium residential area of West Surabaya, just 21 km from Juanda International Airport. The hotel offers direct ground-floor access to Pakuwon Mall, the largest shopping center in Surabaya, without requiring guests to exit the building. This seamless connection provides the convenience of hundreds of dining, retail, and entertainment options just steps from the lobby.

Dining & Entertainment

The on-site Djaman Doeloe restaurant focuses on authentic Indonesian cuisine, featuring a breakfast buffet with live stations and local specialties such as Bubur Madura and Indomie goreng. Soirée rooftop bar offers live music performances alongside city views, complemented by a selection of local craft beers. Evening entertainment extends to themed dinner nights and a happy hour that draws both hotel guests and locals.

Family & Recreation

Hotel Four Point Pakuwon maintains two outdoor swimming pools - one with a shallow end and swimming pool toys for children, plus a separate kids' pool. The fitness center stays open year-round with modern equipment, while poolside sun loungers and umbrellas are available for relaxation. Family-oriented facilities include spacious family rooms and a 24-hour front desk that can arrange cribs or extra bedding on request.

Business & Accessibility

Fourpoints Pakuwon Surabaya operates a 24-hour business center with fax and photocopying services, plus multiple meeting and banquet facilities for corporate events. The hotel is fully wheelchair accessible with designated parking, accessible parking via valet, and allergy-free room options available. Airport transfers run on request, and guests can use the concierge service for express check-in/check-out and luggage storage.

Rooms & Comfort

Each of the 4-star rooms is equipped with a Four Points Comfort Bed, a private bathroom with bidet, and a flat-screen TV; some rooms include a bathtub with complimentary bath bombs. Junior Suites measure 38 m2 and offer additional living space, often upgraded for Bonvoy members. Daily housekeeping, dry cleaning, and room service are available, along with safety deposit boxes and key card access for security.

• Location: Directly connected to Pakuwon Mall, Surabaya's largest shopping center
• Rooms: 4-star rooms with Four Points Comfort Beds and bath bombs
• Dining: Djaman Doeloe restaurant - authentic Indonesian cuisine & local craft beers
• Family: Two outdoor pools - kids' pool and shallow-end family pool
• Entertainment: Soirée rooftop bar with live music & themed dinner nights
• Business: 24-hour business center, meeting facilities & airport shuttle
• Accessibility: Wheelchair-accessible hotel with valet parking and allergy-free rooms

License number: 55110,8120119290056